14 Rue de la Baratina, 66430 Bompas, France +33 4 68 53 12 90
[email protected] SIREN 993 418 664
Fulfillment & Delivery

Digital Distribution Policy

Comprehensive information regarding the electronic delivery workflows, file integrity verification, and turnaround timelines for digital research dossiers, acoustic blueprints, and audio deliverables.

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Zero Physical Shipping Notice: Cerri Lisa operates as a specialized sound engineering consultancy and digital research publisher. We do not manufacture or ship physical consumer goods. All analysis dossiers, technical blueprints, and audio deliverables are distributed exclusively via secure electronic transmission.

1. Scope of Digital Deliverables

Deliverables produced by Cerri Lisa fall under three main categories:

  • Open-Access Whitepapers & Computational Tools: Instantly accessible and executable directly through our web portal without charge;
  • Commissioned Acoustic Analysis Dossiers: Custom architectural evaluations, modal distribution maps, and RT60 reverberation optimization reports delivered as high-resolution PDF documents;
  • Audiovisual Mastering & Stem Packages: Uncompressed 24-bit / 32-bit float broadcast audio stems (EBU R128 compliant), dialogue stems, and mix masters packaged in secure archive containers.

2. Transmission Methods & Security Protocols

To ensure maximum confidentiality and data integrity, all electronic deliverables are transmitted using enterprise-grade security mechanisms:

  • Encrypted Direct Email Delivery: Standard reports and documentation sent via TLS-encrypted SMTP channels directly to the client's verified address;
  • Dedicated Cloud Transfer Repositories: High-bandwidth audiovisual stem packages are delivered via private, password-protected, encrypted download repositories with 256-bit AES encryption at rest;
  • Cryptographic Checksums: Audio deliverables are accompanied by SHA-256 or MD5 hash manifests to enable clients to verify bit-perfect file integrity prior to broadcast integration.

3. Delivery Timelines & Turnaround Benchmarks

Delivery schedules are established during project scoping and confirmed upon project engagement:

Service / Deliverable Category Standard Turnaround Delivery Method
Preliminary Consultation Response Within 24 business hours Direct Email / Telephone Intake
Custom Acoustic Blueprint & RT60 Report 3 to 5 business days Encrypted PDF Dossier via Email
Audiovisual Post-Production Stems & Master Per contract schedule (typically 3–7 days) Secure Cloud Repository Link
Technical Revision Cycles Within 48 hours of intake Updated Digital Archive Package

4. Delivery Confirmation and Access Window

Upon transmission of download credentials or electronic dossiers, download links remain active for a minimum of thirty (30) calendar days. Clients are strongly encouraged to download, verify, and store deliverables on their own redundant backup systems upon receipt.

5. Delivery Failure and Technical Support

If you experience transmission delays, corrupted archive downloads, or have not received your scheduled deliverable within the agreed timeframe, please immediately notify our technical operations desk:

Cerri Lisa – Digital Operations Desk
14 Rue de la Baratina, 66430 Bompas, France
Email: [email protected] • Phone: +33 4 68 53 12 90
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